Table of Contents

Arris ME-7000

About

The Arris ME-7000 is a multi-channel video processing platform used in broadcast and cable headend environments. It encodes, transcodes, and multiplexes video, audio, and data services for delivery over IP or RF networks.

This connector communicates with the device over its HTTPS XML API and an SNMP interface.

Configuration

Connections

HTTP Connection

This connector uses an HTTPS connection and requires the following input during element creation:

  • IP address/host: The polling IP or URL of the Arris ME-7000 device.
  • IP port: The HTTPS port of the device. Default: 443.
  • Device address: Not used. If a proxy server must be bypassed, specify BypassProxy.

SNMP Connection

This connector also uses a Simple Network Management Protocol (SNMP) connection for SNMP-based parameters. No additional configuration is required beyond the IP address shared with the HTTP connection.

Initialization

After the element is created, configure the following parameters on the General page:

  • Username and Password: Credentials for authenticating with the device's XML API. Polling does not begin until valid credentials have been entered.
  • Protocol Version (optional): The XML API version to use when communicating with the device. Default: 4.9. The connector auto-detects the correct version at login and updates this parameter automatically, so manual configuration is not usually required.

Web Interface

The web interface is only accessible when the client machine has network access to the product.

How to Use

Polling

The connector authenticates to the device via an XML API over HTTPS. On startup, it reads the configured credentials and attempts to log in. Once logged in, it enables all timer-driven polling groups.

Polling cadence:

  • 60 s: Full device configuration (encoders, muxes, interfaces, PSIP, routing) and heartbeat.
  • 5 min: Active alarms list.
  • 60 min: Alarm settings, licenses, users, configuration file lists, software update packages, and audio/video configuration file libraries.

If the device becomes unreachable, the connector stops polling and retries the login every 60 seconds automatically. Many pages include write parameters and action buttons that apply changes to the device immediately and re-poll the configuration on success.

General and System

  • The General page displays device information such as Software Version, Platform Name, and Protocol Version, and the Users table listing all user accounts and their roles.

    • The Protocol Version parameter reflects the XML API version in use. In range 1.1.2.x, this is set automatically at login. The default value is 4.9.
    • The Add User subpage adds new accounts.
    • The Change Password subpage changes a user's password (select the username first).

  • The System page displays system parameters including Name, Mode, Version, Model, Memory Utilization, Time Format, Time Zone, and Reset Filter Time Remaining. It also allows you to configure the SDT Path.

    • The NTP Settings subpage contains the NTP Server Table, the active NTP server, controls to add new servers, and the NTP Sync and Reboot Device buttons.

Network and Infrastructure

  • The Network page displays the GigE Interface Port Configuration Table for configuring MPEG status, port status, virtual IP address, virtual netmask, DSCP, routing protocol, and MPEG output per interface.

    • The Port Analyzer subpage configures the port analyzer direction, source, destination, and speed.
    • When active, the PAN Configuration Edit Mode switches to Read Only and editing is locked until canceled.
    • The Static Routes subpage manages the Static Routes Table with per-row and bulk delete.

  • The SNMP page displays SNMP configuration including the agent status and version, community tables (read and read/write), trap listeners, NMS hosts, SNMPv3 settings, and the SNMP security level.

    Note

    To change the SNMP Version from v2 to v3, at least one entry must exist in the SNMPv3 User Settings Table first. Changing the SNMP Security Level clears the table and requires a new user entry. When Accept All Hosts is enabled, NMS hosts cannot be added manually.

  • The Hardware page displays the Hardware Profile Table and the SFP Information Table.

Security and Sessions

  • The Security page displays the RADIUS status, local fallback setting, number of retries, the Authentication Servers Table, and the Accounting Servers Table.

    • The Add Server subpage adds a new security server by specifying the type, IP address, timeout, and shared secret.

      Important

      Use the Test button to verify connectivity before clicking Add. The test result is shown on the subpage.

  • The Sessions page displays the Sessions Table, listing the active HTTPS sessions between the connector and the device.

Device Management

  • The Software Updates page displays the Software Updates Table along with controls for executing a software update: update source (Remote Server or File System on PC), server communication protocol (SCP or TFTP), server IP address, build identifier, remote credentials, and local folder path.

  • The Tools page displays the License Status Table and the License Options control (Generate License Request, Apply License File, Revoke License File).

  • The Backup & Restore page allows you to configure the Backup File Path and Restore Options, and to execute a backup via the Backup button.

Redundancy

The Redundancy page displays CRED parameters including Mode, Backup Device IP Address and Name, Auto Fail Back, Checking Frequency, Check Frequency Type, Start Checking On, Checking Duration, Backup Table, and Primary Device IP Address to Backup.

Buttons allow you to Cancel or Apply failback settings and trigger a Failback or Failover.

Alarms, Status, and Thumbnails

  • The Alarms page displays the Alarms Table listing all active and historical alarms.

    • Maximum History Entries and Maximum History Days control when entries are removed.
    • The Alarm Settings subpage contains the Alarm Settings Table.

  • The Status page displays operational counters: Total Critical/Major/Minor Alarms, Total Configured Rate, Total Active/Inactive Input Multiplex, Total Groomed Program, Chassis Redundancy Status, Device Date/Time, Software Started Since, Database Status, Write Pending, Last Write, Last Failed Write, and Failed Write Reason.

  • The Thumbnails page displays the Thumbnails Table, listing the name, group, multiplexer, and URL for each encoder output thumbnail.

Files

The Files page displays the Files Configuration Table.

  • The Audio subpage contains the Custom Audio Files Table and Audio Files Table.

  • The Video subpage contains the Video Files Table and Custom Video Files Table.

Inputs

  • The BNC Inputs page displays five tables covering SDI/BNC inputs: Input BNC Lines, SDI Input Multiplex, SDI Input Programs, SDI Input Program Streams, and ARIB Input Channels.

    • The Add SDI Multiplex subpage adds new SDI multiplex entries.

  • The GigE Inputs page displays five tables covering GigE inputs: GigE Interfaces Port Configuration, GigE Input Multiplex, GigE Tables, GigE Input Mux Programs, and GigE Input Streams.

    • The Add GigE Input Multiplex subpage adds new GigE multiplex entries.
    Note

    In range 1.1.2.x, the row identifier format for the GigE Input Mux Programs and GigE Input Streams tables changed to a compound key (multiplex reference + program ID). Existing trending and alarm templates targeting specific rows in these tables must be reconfigured after upgrading from range 1.1.0.x.

  • The Input Tree page displays a tree control for navigating through all configured inputs hierarchically.

Outputs

  • The Outputs page displays four tables: GigE Output Multiplex, GigE Output Programs, GigE Output Tables, and GigE Output Program Streams.

    • The Add CBR Group subpage adds new CBR output multiplex groups.
    • The CVCT & TVCT subpage allows you to edit the Cable Virtual Channel Table and Terrestrial Virtual Channel Table.

  • The PSIP page displays the PSIP Table with GPS UTC offset, daylight saving configuration, and interval settings.

  • The TOT page displays the Time Offset Table per country/region entry.

    • The TOT Settings subpage allows you to add new entries to the Time Offset Table.

  • The Network Descriptors page displays the Network Information, Network Name Descriptor, Linkage Descriptor, Multilingual Network Name Descriptor, Private Descriptors, and Stuffing Descriptor tables.

  • The NIT Transport Streams page displays the Transport Streams, Services List Descriptors, Satellite/Cable/Terrestrial Delivery System Descriptor, Logical Channel Number Descriptors, Stuffing Descriptor, and Private Descriptor tables.

  • The Output Tree page displays a tree control for navigating through all configured outputs hierarchically.

Processing and Encoding

  • The Grooming page displays the Input Grooming, Output Programs Grooming, and Files Grooming tables.

    • The Create Groom button creates a new entry
    • The Refresh button updates the input list.
    • The Grooming Settings subpage allows you to configure Priority, Maximum Bitrate, and Minimum Bitrate.
    Note

    Only one program can be configured at a time in the grooming tables.

  • The Processing page displays the Output Programs Processing, Grooming Output Programs, Backup 2 Output Programs, STATMUX Processing, and MBR Processing tables.

  • The Encoding Configuration page displays the Encoder Video Properties, Encoder Audio Properties, Encoding SCTE-35 Configuration, Encoder OP-47 Configuration, Teletext Configuration, and Encoder WSS Configuration tables.

  • The Metadata page displays the Audio Metadata Table with audio encoding metadata per stream.

Notes

This connector uses a single HTTPS connection for all 31 XML API sessions. All request and response bodies are XML documents. The SNMP connection runs in parallel for SNMP-based parameters; SNMP timeouts do not affect the HTTP polling flow.

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