British Telecom GNMS

This connector is used to request alarms and populate an Alarms table, so that alarms are generated in the Alarm Console.

The connector requests the alarms and contacts from an Oracle database.

The first time the element starts up, all alarms will be requested, processed, and added in the Alarms table. This can take a while. The contacts are also requested, and the Service Contacts table is filled in.

New alarms are requested and processed every minute. The timers to request the new alarms and contacts are activated after the time specified in the Time Before Starting Timers parameter.

After a restart of the element, the active alarms are populated in the Alarms table so that it is the same as before the restart.

About

Version Info

Range	Description	DCF Integration	Cassandra Compliant
1.0.0.x	Initial version	No	Yes

Configuration

Connections

Virtual database connection

This connector uses a virtual connection and does not require any input during element creation.

Configuration of the Database

For the connector to be able to connect to the Oracle database, on the Database Configuration page, specify the Database Name, First Server IP, Second Server IP, User Name, and Password.

Usage

Alarms

This page contains a table listing all the active alarms.

Via the page button IM Ref Configurations, you can configure the IM Ref Customers of Interest. Those are used to filter out matches with change IDs coming from the Remedy ORCA connector. When a match is found with the CI Name, Service End Point A, or Service End Point B, the change ID will be used in the IM Ref column. This value will also be available as an alarm property (IM Ref).

Contacts

On this page, the Service Contacts table lists the contacts. Above the table, the Load Contacts button is available, which can be used to retrieve the contacts immediately.

Database Configuration

This page contains the parameters that must be configured to connect to the Oracle database. In addition, The Time Before Starting Timers parameter determines the timespan after startup of the element before the new alarms and contacts are requested from the database and the corresponding tables are filled in.