Table of Contents

Riedel Communications Artist 128

The Riedel Artist is a network infrastructure based on modular matrix mainframes. The individual Artist matrix mainframes can be equipped exactly as needed.

This connector uses a TCP/IP connection in order to retrieve and configure the matrix. It establishes communication towards the RRCS, which allows third-party router control systems to control Riedel Artist Intercom systems.

About

Version Info

Range Description DCF Integration Cassandra Compliant
1.0.0.x Redundancy for the SERIAL connection is not available. The Serial Redundancy connection does not need to be configured. No Yes
1.0.1.x Redundancy for the SERIAL connection is available. The Serial Redundancy connection will need to be configured. No Yes
2.0.0.x It is now possible to interact with the RRCS HTTP interface. No Yes
2.0.1.x Changes made to table structures and keys. No Yes
2.0.2.x [SLC Main] Addition of Unicode support. No Yes
3.0.0.x Monitoring-only range based on range 2.0.0.x. No Yes

Product Info

Range Supported Firmware
1.0.0.x -
1.0.1.x -
2.0.0.x RRCS Version: 6.90.RR5
2.0.1.x RRCS Version: 6.90.RR5 and higher
2.0.2.x RRCS Version: 8.40.RR5 to 8.50.RR5
3.0.0.x RRCS Version: 6.90.RR5

Configuration

Connections - Range 1.0.0.x

Serial Main Connection

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: The IP address of the primary RRCS gateway.
  • IP port: The port of the primary gateway. Default: 8193.
  • Bus address: If the proxy server has to be bypassed, specify bypassproxy.

Serial Event Notifications

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: This value should be set to "any".
  • IP port: The notifications port. Default: 8194.
  • Bus address: Not required.

Connections - Range 1.0.1.x

Serial Main Connection

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: The IP address of the primary RRCS gateway.
  • IP port: The port of the primary gateway. Default: 8193.
  • Bus address: If the proxy server has to be bypassed, specify bypassproxy.

Serial Connection Redundant

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: The IP address of the secondary RRCS gateway.
  • IP port: The port of the secondary gateway. Default: 8193.
  • Bus address: If the proxy server has to be bypassed, specify bypassproxy.

Serial Event Notifications

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: This value should be set to "any".
  • IP port: The notifications port. Default: 8194.
  • Bus address: Not required.

Connections - Range 2.0.0.x/2.0.1.x/2.0.2.x/3.0.0.x

HTTP Main Connection

This connector uses an HTTP connection and requires the following input during element creation:

HTTP CONNECTION:

  • IP address/host: The IP address of the primary RRCS gateway.
  • IP port: The port of the primary gateway. Default: 8193.
  • Bus address: If the proxy server has to be bypassed, specify bypassproxy.

HTTP Connection Redundant

This connector uses an HTTP connection and requires the following input during element creation:

HTTP CONNECTION:

  • IP address/host: The IP address of the secondary RRCS gateway.
  • IP port: The port of the secondary gateway. Default: 8193.
  • Bus address: If the proxy server has to be bypassed, specify bypassproxy.

Serial Connection

This connector uses a serial connection and requires the following input during element creation:

SERIAL CONNECTION:

  • IP address/host: This value should be set to "any".
  • IP port: The notification port. Default: 8194.
  • Bus address: Not required.

Usage (all ranges except 3.0.0.x)

General Page

This page displays the following information:

  • RRCSVersion: The device's RRCS version.
  • Gateways: Information regarding the Connection State, Ping State, and Gateway State of the primary and secondary gateway. A gateway connection parameter also displays the gateway that will be used. A Failover button allows you to change the gateway value.
  • PollingConfiguration: Allows you to enable/disable the polling for the different tables that are displayed.
  • Commands: Allows you to execute the Call-to-IFB and Call-to-Port commands.
  • Registration: Allows you to register for crosspoint change notifications and alarms notifications.

Note: In range 2.0.1.x, an automatic gateway switchover mechanism is implemented in order to automatically switch from primary gateway to secondary gateway in case the primary gateway fails.

Crosspoints Page

This page displays the Crosspoints Info Table, which contains all information regarding the crosspoints. It is also possible to add crosspoints (using the Add Crosspoint button), set the volume of each crosspoint (using the Set Volume button), and delete crosspoints (using the Delete button).

Please note that only crosspoints activated by RRSC can be deleted in DataMiner.

Ports Page

This page displays the Ports Table, which contains all information regarding the ports.

IFBs Page

This page displays the IFBs Table, which contains all Interruptible Fold Back information.

Users Page

This page displays the Users Table, which contains all information regarding the users.

Conferences Page

This page displays the Conferences Table, which contains all information regarding the conferences.

In range 2.0.2.x only, this page displays a Conferences Tree instead to present the information regarding the conferences.

Notifications Page

This page displays the Notifications Table, which contains information about all the notifications that have been received. On this page, you can also find an Auto Clear button, a Clear Table button, and a Refresh button.

Using the Auto Clear button, you can configure the following generic parameters:

  • Notification Clean Up Method: There are three possible ways to clean up the Notifications Table:
    • Based on the number of rows ("Row Count").
    • Based on how long the alarm has existed ("Notification Age").
    • Based on a combination of both ("Combo"). In this case, the "Row Count" check is done first.
  • Maximum Number of Notifications: The maximum number of notifications that can be displayed.
  • Maximum Age of Notifications: The maximum age of a notification allowed in the Notifications Table.
  • Notifications Clean Up Amount: The number of oldest notifications that will be removed from the Notifications Table when the maximum is reached.

Key Management page

This page displays the Panel Table, Key Table, and Functions Table tree view, and a Keys and Panels button to display all data tables.

There are two ways to add panels and keys:

  1. Manually add one panel/key at a time.

  2. Import a CSV file with all the keys or panels.

To use the CSV import feature:

  1. Define the full file path in Path of the Files (e.g. C:\Users\User)\Desktop).

  2. Choose a file name:

    Important

    If you want to import a key table or a panel table, the file name must contain "Key Table" or "Panel Table" (e.g. "Key Table 2017-09-25").

  3. Make sure the columns in the CSV file are correctly ordered and have the correct names. Refer to the examples below.

Panel Table

Panel Table.Name [IDX] (Panel) Panel Table.Main/Extension (Panel) Panel Table.Model (Panel) Panel Table.Node (Panel) Panel Table.Port (Panel)
  • Panel Table.Name [IDX] (Panel): Panel identifier (must be unique).
  • Panel Table.Main/Extension (Panel): 7 possible values ranging from 0 (Main), 1 (Extension 1), ..., to 6 (Extension 6).
  • Panel Table.Model (Panel): Can be chosen freely.
  • Panel Table.Node (Panel): Panel node.
  • Panel Table.Port (Panel): Port address. This column has dependency values in the Ports table.

Key Table

Key Table.Key ID [IDX] (Key) Key Table.Page (Key) Key Table.Key Number (Key) Key Table.Call Status (Key) Key Table.Panel ID (Key)

For the Key table data, you only need to fill in Panel ID, Number, Page, and Call Status.

  • Key Table.Key ID [IDX] (Key): Can be disregarded. Filled in automatically by DataMiner.
  • Key Table.Panel ID (Key): Has a dependency value in Panel ID defined in the Panel Table. We recommend first filling in the Panel Table and then setting this value. This value will link the key to the corresponding panel in the tree control view.
  • Key Table.Page (Key): Key page.
  • Key Table.Key Number (Key): Key number. Make sure you do not fill in duplicate keys. Each key number is allowed only once per Panel ID.
  • Key Table.Call Status (Key): Three possible values: "Dropped", "In Use" or "Not in Use".

Functions Table (only available on range 2.0.1.x)

Note

This table is automatically filled in after the Key Table CSV file is imported.

Functions Table.ID [IDX] (Functions) Functions Table.Key ID (Functions) Functions Table.Port ID (Functions) Functions Table.IFB ID (Functions) Functions Table.Trunk Port ID (Functions) Functions Table.Trunk IFB ID (Functions) Functions Table.Delete (Functions) Functions Table.Label (Functions)
  • Functions Table.ID [IDX] (Functions): Function identifier. This is a combination of the key ID and an auto-increment number.
  • Functions Table.Key ID (Functions): Key ID number defined in the Key Table. This value will link the key to the corresponding key in the tree control view.
  • Functions Table.Port/IFB/Trunk Port/Trunk IFB ID (Functions): Depending on the function assigned to the panel key, the corresponding ID will appear in the correct field. Note that the connector currently only supports one function per key.
  • Functions Table.Delete (Functions): A Delete button for each entry.
  • Functions Table.Label (Functions): A label corresponding to the actual single function assigned to the panel key.

Note that when a new CSV file is imported, the current keys or panels in the tables are not deleted. This can cause tables to grow indefinitely. Also note that when you delete a panel, all associated keys and functions will also be deleted.

Usage (3.0.0.x only)

General Page

This page displays the following information:

  • RRCS Version: The device's RRCS version. The supported RRCS version is 6.90.RR5.
  • Registration: Allows you to register for crosspoint change notifications and alarm notifications.
  • Gateways: Information regarding the Connection State, Ping State, and Gateway State of the primary and secondary gateway. A gateway connection parameter also displays the gateway that will be used. A Failover button allows you to change the gateway value.

Notifications Page

This page displays the Notifications Table, which contains information about all the notifications that have been received. On this page, you can also find an Auto Clear button, a Clear Table button, and a Refresh button.

Using the Auto Clear button, you can configure the following generic parameters:

  • Notification Clean Up Method: There are three possible ways to clean up the Notifications Table:
    • Based on the number of rows ("Row Count").
    • Based on how long the alarm has existed ("Notification Age").
    • Based on a combination of both ("Combo"). In this case, the "Row Count" check is done first.
  • Maximum Number of Notifications: The maximum number of notifications that can be displayed.
  • Maximum Age of Notifications: The maximum age of a notification allowed in the Notifications Table.
  • Notifications Clean Up Amount: The number of oldest notifications that will be removed from the Notifications Table when the maximum is reached.

Notes

Range 3.0.0.x only includes the General and Notifications pages. This is a monitoring-only range.