Table of Contents

DataMiner Professional Services

There are three distinct deployment models for a DataMiner project, each with its own distinct set of terms and conditions, both commercially and from a practical or process point of view.

The table below provides a quick summary of the three methodologies, which will be explained in more detail further in this documentation.

Turnkey Agile Scope-based Agile Time & Materials
Good for: Basic monitoring-only projects, classic applications like management of an earth station, monitoring of a DTH network, etc. SRM orchestration projects, automation projects, complex integration projects, complex MoM and end-to-end OSS/BSS solutions, etc. SRM orchestration projects, automation projects, complex integration projects, complex MoM and end-to-end OSS/BSS solutions, etc.
Scope: Clearly defined and very exact project scope and user requirements. High-level requirements and scope-/goal-oriented. Undefined or not required to start execution.
Uncertainty: Low level of uncertainty and ambiguity regarding user expectations. Uncertainty about exact expectations and considerable unknowns. Maximum agility, as budget is not necessarily a limiting factor.
Changes: Low risk for changes, both from a requirement and technical implementation perspective. Changes expected throughout execution due to evolving requirements and unknowns. Fully flexible, with time expenditure, goals, and priorities managed by the user.
Pricing: Fixed price, mutually agreed deployment time frame. Fixed price, with agreed time frame based on high-level requirements and scope. Expertise delivered at an hourly rate.
Methodology: Waterfall, managed by a Project Manager. Scope is agile but balanced in terms of budget and timing, managed by the Project Squad. Project Squad chooses the exact methodology (Scrum, Kanban, etc.).
Change Management: Changes governed by a formal Change Request procedure. Time budget is fixed and continuously managed throughout execution. Clear agreement required on expected mid- and long-term availability of Skyline resources.
Time Frame: Fixed agreed time frame Fixed agreed time frame Continuous progress
Budget: Fixed agreed time budget Fixed agreed time budget Fixed chosen budget
Requirements: Clear and very specific requirements, no room for interpretation High-level requirements, well-defined goals and objectives Goal- and objective-driven
Approach: Process- and tool-oriented Focus on individuals and interactions with constraints on available time Focus on individuals and interactions
Documentation: Comprehensive documentation and specifications Continuously evolving high-level documentation and maximum focus on working software Delivering working solutions early on
Decision-Making: Contract- and specification-driven Collaboration-driven towards an agreed well-defined goal within a set time frame Collaboration-driven
Execution: Executing the plan Working towards the goal, with flexibility to easily respond to change, with time constraints in mind Responding to change
Tip

Want to test your knowledge and take a quiz about our deployment methodologies? Go to DataMiner Dojo.