About DataMiner
Intelligence that runs complex operations
DataMiner is the intelligence fabric for complex operational ecosystems. The DataMiner xOps platform bridges complex infrastructure and automated intelligence across mission-critical ecosystems, including telecom networks, satellite operations, broadcast platforms, utility grids, and smart infrastructures. It unifies live operational data, controls, and knowledge, giving intelligence the context it needs to understand operational intent and turn it into governed decisions and actions.
The platform is purpose-designed for live, heterogeneous, and continuously evolving environments where context, reliability, and control matter. It helps organizations run technology, processes, resources, services, and business operations as one connected operation.
DataMiner is purpose-built for complex operations, providing a fast, proven and cost-efficient path to an AI-native operating model.
DataMiner is currently deployed by leading corporations in over 125 countries worldwide, and it is integrated with 9000 products across 1000 technology vendors.
A unified operational foundation
DataMiner brings the foundation for intelligent operations together in one platform:
- Operational data: Collect and contextualize live and historical data from hardware, software, cloud services, business systems, and other sources.
- Controls and workflows: Connect the actions, procedures, and processes that let people and systems respond to operational conditions.
- Operational knowledge: Model relationships, topology, policies, dependencies, and domain expertise in a unified operational digital twin.
- Intelligence and execution: Apply analysis, reasoning, automation, and orchestration to produce outcomes within defined governance and security boundaries.
Intelligence is not a feature added on top of the platform. It emerges from the combination of data, control, context, knowledge, execution capabilities, and governance. The richer the operational digital twin, the more effectively people, workflows, and agents can act on it.
DataMiner connects live operational data, knowledge, topology, workflows, and controls in one governed execution environment.
Platform convergence for complex operations
Organizations often rely on separate monitoring, automation, workflow, service management, and integration tools. DataMiner converges these capabilities into a unified operational foundation while connecting with the other enterprise platforms that organizations already use.
DataMiner does not require a rip-and-replace approach. The principle is simple:
Integrate what works. Replace what holds you back. Operate as one.
This approach helps reduce tool sprawl, integration overhead, operational fragmentation, and delays in decision-making. DataMiner can connect to platforms for areas such as service catalogs, ticketing, billing, planning, and enterprise workflows, while managing live complex operations as one.
Run AI-native Ops and create value from day one
DataMiner provides an open and proven operational foundation for AI-native operations. You can start with a targeted use case, create measurable value in short cycles, and expand progressively across domains and business processes.
Because the platform already brings together integrations, operational context, controls, workflows, automation, and governance, you spend less time building table-stakes foundations and more time creating differentiated value. Instead of spending several years building your operational data layer, integration framework, control infrastructure, and so on, you can immediately start creating and compounding value with DataMiner.
DataMiner reduces the time, cost and risk absorbed by integration, foundational platform work and fragmented transformation programs, allowing more resources and scarce calendar time to be invested in differentiated operational value.
Connect the dots that drive success
In converged enterprise architectures, multiple platforms often need to coexist. DataMiner integrates with these northbound platforms through well-defined touchpoints such as service catalogs, ticketing, billing, planning, and enterprise workflows. Success in any organization depends on its ability to digitally connect these critical "dots" across every stage of its operations. This is known as the "Digital Thread":
Inventorying > Planning > Reserving > Scheduling > Designing > Deploying > Configuring > Validating > Controlling > Monitoring > Observing > Automating > Reporting > Analyzing > Optimizing > Forecasting
These steps are not isolated tasks. They must form a continuous, interconnected flow by design. This is the aorta that carries the lifeblood of your organization: a strategic digital thread running through every part of your operation. It is vital to ensure that they do not remain fragmented across loosely coupled silos, tools, and workflows.
DataMiner bridges the gaps. It creates a seamless flow of information and actions, ensuring every stage feeds into the next with precision and clarity. This results in fewer blind spots, better decisions, and a more agile organization — ready to adapt, optimize, and deliver results.
Built for measurable outcomes
DataMiner helps organizations:
- Improve operational resilience and business continuity.
- Make faster, better-informed decisions using live context.
- Increase productivity and operational capacity.
- Reduce complexity, cost, risk, and tool sprawl.
- Optimize resources, services, and workflows.
- Continuously evolve operations as technology and business requirements change.
Deploying DataMiner results in measurable value, delivered quickly and extended continuously.