Table of Contents

Determining the characteristics of generated services

To determine general characteristics of services generated by a service template, such as their names, Visual Overview, and alarm templates, go to the Generated service tab of the service template card.

The following settings can be configured in this tab:

  • To determine the name of the generated services, under Generated service name, click the downward triangle to enter placeholders. You can combine these with fixed text in the Generated service name box.

    Note

    If you do not specify a name, the user will have to specify it when applying the template.

  • To determine the description of the generated services, under Generated service description, click the downward triangle to enter placeholders. You can combine these with fixed text in the Generated service description box.

  • To indicate whether timeouts are included in the alarm status of the generated services, either clear or select Include timeouts in service alarm status.

  • To determine which Visio file will be used on the Visual Overview pages of the service card, specify the file under Visio File. If necessary, click the downward triangle to the right of the box to enter placeholders.

    Note

    To upload a file, make sure it is located in the folder C:\Skyline DataMiner\Views of the DataMiner Agent. To upload a VSDX file, specify the file name with the .vsdx extension. To upload a legacy ZIP or VDX file (no longer supported from Visio 2013 onwards), fill in the file name without the file extension.

  • To determine the default page of the service’s Visio file, specify the page under Default Page. If necessary, click the downward triangle to the right of the box to enter placeholders.

  • To specify a service protocol for the generated services, select a service protocol in the dropdown list under Protocol.

  • To specify an alarm template for the generated services, specify the template in the box under Alarm Template.

  • To specify a trend template for the generated services, specify the template in the box under Trend Template.

    Note

    You can only specify an alarm or trend template after you have specified a service protocol.

  • To add custom service properties to the generated services:

    1. Click Add service property.

    2. Specify a Property name.

    3. Specify the Property value, if necessary by clicking the downward triangle to enter placeholders.

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