DMATicket
Item | Format | Description |
---|---|---|
Fields | Array | An array containing an entry for each field with its value. |
DataMinerID | Integer | The DMA ID of the Agent where the ticket was created. |
ID | Integer | The ID of the ticket. |
UID | String | This property is added from DataMiner 10.0.13 onwards. It contains the unique GUID identifier of the ticket. While in earlier DataMiner versions, a ticket was identified by DataMiner ID and ticket ID, the DataMiner ID has become irrelevant from this version onwards. While tickets will still have a unique ticket ID, new implementations should make use of this UID instead. |
TicketTypeID | GUID | The GUID of the ticket type. |
TimeCreatedUTC | Long Integer | The time when the ticket was created, in UTC format (milliseconds since midnight January 1, 1970 GMT). |
LinkFields | Array of DMATicketLinkField | Array containing the linked DataMiner resources. For every DataMiner Object field, it contains a DMATicketLinkField entry with a DMATicketLinkValue array with its linked DataMiner resources. See also: - DMATicketLinkField - DMATicketLinkValue |
StateColor | String | The color corresponding with the ticket state. |
IsClosed | Boolean | Indicates whether the ticket is closed. |