Table of Contents

DMATicket

Item Format Description
Fields Array An array containing an entry for each field with its value.
DataMinerID Integer The DMA ID of the Agent where the ticket was created.
ID Integer The ID of the ticket.
UID String This property is added from DataMiner 10.0.13 onwards. It contains the unique GUID identifier of the ticket. While in earlier DataMiner versions, a ticket was identified by DataMiner ID and ticket ID, the DataMiner ID has become irrelevant from this version onwards. While tickets will still have a unique ticket ID, new implementations should make use of this UID instead.
TicketTypeID GUID The GUID of the ticket type.
TimeCreatedUTC Long Integer The time when the ticket was created, in UTC format (milliseconds since midnight January 1, 1970 GMT).
LinkFields Array of DMATicketLinkField Array containing the linked DataMiner resources. For every DataMiner Object field, it contains a DMATicketLinkField entry with a DMATicketLinkValue array with its linked DataMiner resources.
See also:
- DMATicketLinkField
- DMATicketLinkValue
StateColor String The color corresponding with the ticket state.
IsClosed Boolean Indicates whether the ticket is closed.