Name |
String |
The system name of the field |
DisplayName |
String |
The name of the field that is displayed for the user. |
Type |
String |
The type of field. The following values are possible: "Boolean", "Double", "DateTime", "DataMiner Object", "DropDown", "Email", "Integer", "Text", "Url", "User", or "State". |
PossibleValues |
Array of DMATicketFieldPossibleValue |
In case a field is of a type that allows the user to select different values, this array contains the different values. |
ShowColumnInTicketOverview |
Boolean |
Determines whether the field is displayed as a column in the Ticketing app. |
SingleSelectionFilter |
Boolean |
Determines whether it will be possible to use the field as a single selection filter in the Ticketing overview. |
MultiSelectionFilter |
Boolean |
Determines whether it will be possible to use this field as a multiple selection filter in the Ticketing overview. |
IsRequired |
Boolean |
Determines whether this field must always be filled in. |
DefaultValue |
String |
The default value of the ticket, if applicable. |
ExternalFieldName |
String |
The name of the corresponding field in a third-party ticketing system, if any. |
IsExternalMaster |
Boolean |
Determines whether the value found in the DataMiner ticket is kept when it is merged with a ticket from a third-party system. |
AlarmProperty |
String |
The alarm property that the ticket field is linked to. |
CustomAlarmPropertyName |
String |
The custom alarm property that the ticket field is linked to. |
CustomAlarmPropertyType |
String |
The type of custom alarm property (element, view, alarm, etc.) that the field is linked to. |
StaticTextValue |
String |
The static text value assigned to the field, if any. |
Concatenations |
Array of DMATicketFieldConcatItem |
Concatenation of multiple alarm fields and static text, if configured. Note that this requires the CorrelationTicketAction soft-launch flag. See Soft-launch options. |
IsSearchDisplayField |
Boolean |
Determines whether the field is displayed when users search for tickets. |