Ticketing 2.1.0 - Preview

Important

We are still working on this release. Release notes may still be modified, added, or moved to a later release. Check back soon for updates!

Prerequisites

• DataMiner 10.5.9/10.6.0 or higher must be installed.

• Standard Data Model Registration 2.0.x or higher must be installed.

• The user installing Ticketing needs the following user permissions:

  • General > Elements > Add
  • General > Alarms > Allow to add or update hyperlinks
  • General > Alarms > Properties > Add and General > Alarms > Properties > Edit

• Any users who will use the Ticketing Solution (including the user installing the solution) will need to have write access to the root view and the Ticketing Lock Manager element under the root view (via Permissions > Views; see Configuring a user group).

• Installing the following apps alongside the Ticketing Solution will provide access to additional functionality:

  • MediaOps.Plan 1.4.x or higher: Required to be able to assign people to tickets.
  • InfraOps: Required to be able to link assets to tickets.

New features

No new features have been added to this release yet.

Changes

No enhancements or fixes have been added to this release yet.