Table of Contents

What happens if a network cable is pulled out of one of the DMA network cards?

Different scenarios are possible:

If the network cable connecting to the switch or router is pulled out of the online DMA

  • The offline DMA will detect a failing heartbeat path toward the online DMA, and will go online after a number of heartbeat failures.

  • In the Alarm Console, a notice will appear indicating a failing heartbeat path.

  • The Status dialog box will indicate that the DMA is unreachable, and that the heartbeat to the DMA is failing.

  • The DMA will go offline because of the failing heartbeat, and because the other DMA, which has now taken over, will have sent a notification over the sync connection.

  • Both DataMiner sync and database sync will go on as the sync connection is still available.

  • Once the cable is reconnected, the other DMA will stay online.

If the network cable used for synchronization is pulled out of the online DMA

  • In the Alarm Console, notices will appear, indicating that:

    • an NIC has been unplugged,

    • the sync connection is failing,

    • DB forwarding is failing.

  • In the Status dialog box, you will see the same errors:

    • Sync Connection will get the status Not Available.

    • DB Sync will get the status Failing.

    • The NIC in question will get the status Unavailable.

  • Once the cable is reconnected, synchronization will again be OK.

If both network cables are pulled out of the online DMA

  • The offline DMA will detect that the DMA is unreachable, and will go online.

  • The DMA of which the cables have been pulled out will detect that the ping to the switch or router is failing, and will go offline.

  • In the Alarm Console of the other DMA, which is now online, notices will appear, indicating that both the sync connection and the database data forwarding are failing.

  • In the Status dialog box:

    • The Agent status will be Unreachable.

    • The Heartbeat will get the status Failing.

    • Sync Connection will get the status Not Available.

    • DB Sync will get the status Failing.

  • Once the cables are reconnected, synchronization will again be OK, and the other DMA will stay online.

If the network cable connecting to the switch or router is pulled out of the offline DMA

  • The online DMA remains online.

  • In the Alarm Console, a notice will appear, indicating that the heartbeat path is failing.

  • In the Status dialog box, the status of the Heartbeat will be Failing, and the Agent status for the offline Agent will be Unreachable.

  • Both DataMiner sync and database sync will go on as the sync connection is still available.

If the network cable used for synchronization is pulled out of the offline DMA

  • The online DMA remains online.

  • In the Alarm Console, there will be a timeout alarm due to the lost connection, and notices will appear, indicating that:

    • an NIC has been unplugged,

    • the sync connection is failing,

    • DB forwarding is failing.

  • In the Status dialog box, you will see the same errors:

    • Sync Connection will get the status Not Available.

    • DB Sync will get the status Failing.

    • The NIC in question will get the status Unavailable.

  • Once the cable is reconnected, synchronization will again be OK.

If both network cables are pulled out of the offline DMA

  • The online DMA remains online.

  • In the Alarm Console, notices will appear, indicating that heartbeat paths and sync connection are failing.

  • In the Status dialog box:

    • The Agent status will be Unreachable.

    • The Heartbeat will get the status Failing.

    • Sync Connection will get the status Not Available.

    • DB Sync will get the status Failing.

  • Once the cables are reconnected, synchronization will again be OK.