Correcting an outage in the outage list

To make a correction on the impact of an existing outage, do the following:

1. Go to the Outage list page of the SLA element.

2. In the Correction column of the list of outages, click the pencil icon for the outage you wish to correct.

3. Enter your correction:

   • If you wish to correct part of the time, enter a time span in the box, and confirm by clicking the green check mark icon.

   • If you wish to correct the outage for the complete time span, select the checkbox All and confirm.

   Note

   Depending on how much space is available on the screen, you may need to click the ... button next to the green check mark icon before the All checkbox is displayed.

4. In the Motivation column, click the pencil icon and enter a motivation for the correction.