Deadlock when forcing quarantine during booking update

Affected versions

DataMiner 10.4.6

Cause

In specific circumstances, a new feature introduced in DataMiner 10.4.6 (ID 39264) could cause a deadlock if a quarantine was forced during a booking update.

Fix

Install DataMiner 10.4.6 [CU1].

Description

After a quarantine is forced during a booking update, it can occur that the SRM framework stops responding.

An entry similar to the following example can be found in the SLNet logging:

2024-05-23 21:54:31 33188|HALFOPEN RTE: - (611469) Not signaled 1 (since 1899-12-30 00:00:00): SLNet - SRM event thread for booking with id a1fbcb55-5c6c-4a35-8fad-cd4e73e1ccf2 [pid 114796 - thread 133] in Process: SLNet for Thread: SRM event thread for booking with id a1fbcb55-5c6c-4a35-8fad-cd4e73e1ccf2 notificationID created: 50393
2024-05-23 22:02:02 33188|>>>>>>> (611469) THREAD PROBLEM : SLNet - SRM event thread for booking with id a1fbcb55-5c6c-4a35-8fad-cd4e73e1ccf2 [pid 114796 - thread 133]