Deadlock in service loading during DataMiner startup

Affected versions

• Main release versions from 10.3.0 [CU10] onwards.
• Feature release versions from 10.4.1 onwards.

Cause

When services with duplicate IDs are loaded in, a deadlock can occur during startup of the SLDataMiner process.

Workaround

Restart the DataMiner Agent.

Fix

Install DataMiner 10.3.0 [CU16], 10.4.0 [CU4], or 10.4.7 [CU0].

Description

DataMiner is stuck during startup. In the SLErrors.txt log file, log entries in the following format can be found:

Not updating service <ServiceName> for key <ServiceKey> since another service was already present for the same key <OtherName>.
Not updating service <ServiceName> for key <ServiceKey> since it was already marked for deletion.