Troubleshooting - Surveyor
Note
This page is currently still being developed. The content is not yet optimized and may not yet be fully accurate.
Surveyor
Overview
flowchart TD
%% Define styles %%
linkStyle default stroke:#cccccc
classDef classTerminal fill:#1e5179,stroke:#1e5179,color:#ffffff,stroke-width:0px;
classDef classDecision fill:#4baeea,stroke:#4baeea,color:#ffffff,stroke-width:0px;
classDef classExternalRef fill:#9ddaf5,stroke:#9ddaf5,color:#1E5179,stroke-width:0px;
classDef classActionClickable fill:#999999,stroke:#999999,color:#ffffff,stroke-width:0px;
classDef classAction fill:#dddddd,stroke:#dddddd,color:#1E5179,stroke-width:0px;
classDef classSolution fill:#58595b,stroke:#58595b,color:#ffffff,stroke-width:0px;
%% Define blocks %%
START([Surveyor])
Views([Views])
Elements([Elements])
Services([Services])
Additional{{Issues with other functionalities?}}
RedundancyGroups([Redundancy Groups])
Sla([SLAs])
Export(["Export/import"])
etc([other])
%% Connect blocks %%
START --- Elements
START --- Services
START --- Views
START --- Additional
Additional --- RedundancyGroups
Additional --- Sla
Additional --- Export
Additional --- etc
%% Define hyperlinks %%
click Views "#views"
click Elements "#elements"
click Services "#services"
click RedundancyGroups "#redundancy-groups"
click Sla "#slas"
click Export "#exportimport"
%% Apply styles to blocks %%
class START classTerminal;
class Additional,Surveyor classDecision;
class etc,Views,RedundancyGroups,Export,Sla,Elements,Services, classExternalRef;
Views
Tip
For more information on views, see Managing views.
Issue: A view appears on one DMA, but not on the other.
Plan of attack: Refer to SLDMS Flowchart.
Issue: It takes a long time for a view to appear.
Plan of attack: Refer to SLDMS Flowchart.
Issue: The alarm color of a view does not match that of its alarms.
Plan of attack: Refer to SLElement flowchart.
Elements
Tip
For more information on elements, see Elements.
Issue: Element data is not filled in, but there is a run-time error
Plan of attack: Refer to RTE Flowchart
Services
Tip
For more information on services, see About services and service templates.
Redundancy groups
Tip
For more information on redundancy groups, see Redundancy groups.
SLAs
Tip
For more information on SLAs, see DataMiner Business Intelligence.
Export/Import
Tip
For more information on export and import, see Importing and exporting elements.