Table of Contents

Telenor TVTnD Manager

About

In the Telenor DMS, the Telenor TVTnD Manager is in charge of customer devices diagnosis. This diagnosis is performed on request based on the TVTnD Manager Configurator low-code app.

Key Features

  • Customer device diagnosis: Perform on-demand diagnosis of customer devices using configurable input parameters (Customer ID, diagnosis period, and response language).
  • Diagnosis log: Track detailed information about each diagnosis run, including times, customer, initiator, and results.
  • Diagnosis and detected issue tables: Store and link diagnoses and detected issues for further analysis.
  • Aggregation by device class: Automatically aggregate diagnoses and detected issues by device class type every 5 minutes.
  • Customizable aggregation period: Adjust the aggregation window to test different configurations and optimize results.
  • Statistics and reporting: View error counts and statistics for diagnoses and detected issues, aggregated by device class and time period (last hour, last day).

Technical Reference

Note

For detailed technical information, refer to our technical documentation.

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