Class TicketingHelper

Namespace

Skyline.DataMiner.Net.Tickets

Assembly

SLNetTypes.dll

Ticketing helper class.

public class TicketingHelper : BaseManagerHelper

Inheritance

object

BaseManagerHelper

TicketingHelper

Inherited Members

BaseManagerHelper.MessageHandler

Extension Methods

TypeExtensions.ChangeType<T>(object)

Remarks

Feature introduced in DataMiner 9.6.4 (RN 20344).

Constructors

TicketingHelper(Func<DMSMessage[], DMSMessage[]>)

Initializes a new instance of the TicketingHelper class.

Fields

TicketAttachmentFilePath

Ticket attachments file path.

TicketAttachmentFolderName

Ticket attachments folder name.

Properties

Attachments

Gets the attachments.

TicketFieldResolvers

Gets the ticket field resolver CRUD helper component.

TicketHistories

Gets the ticket histories.

Tickets

Gets the tickets.

Methods

DeleteMaskedTicketFieldResolver(Guid)

Removes the specified masked ticket field resolvers and all tickets linked to that resolver.

SendDriverSync(ElementID, DateTime, List<Tuple<DateTime, Ticket>>)

Synchronizes tickets to an external system.