AddTicketAttachment
Note
This method is solely intended for internal use by Skyline Communications employees.
Use this method to add an attachment file to a ticket.
Note
- From DataMiner 10.2.0 [CU9]/10.2.12 onwards, use the AddTicketAttachmentV2 method instead.
- DataMiner Ticketing requires a Cassandra database as well as a specific license. From DataMiner 10.0.13 onwards, it also requires an indexing database. For more information on acquiring a Ticketing license, contact the Skyline Sales department.
Caution
- DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
- DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).
Input
| Item | Format | Description |
|---|---|---|
| connection | String | The connection ID. See ConnectApp. |
| ticketID | String | The ID of the ticket. |
| fileName | String | The name of the attachment file. |
| path | String | The file path of the attachment file. |
Output
None.