CreateTicket
Use this method to create a new ticket.
Caution
- DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
- DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).
Input
| Item | Format | Description |
|---|---|---|
| connection | String | The connection string. See ConnectApp. |
| ticket | DMATicketNew array | An array with the values for each field of the ticket (in the format DMATicketFieldValueDisplay), an array with the linked DataMiner resources (in the format DMATicketLinkField), and the ID of the ticket type (or “domain” in the Ticketing app). The fields depend on the configuration of the ticket type. See also: - DMATicketFieldValueDisplay - DMATicketLinkField |
Output
| Item | Format | Description |
|---|---|---|
| CreateTicketResult | Array of integers | The DataMiner ID, ticket ID, and ticket UID of the new ticket. |