GenerateTicketBasedOnAlarm
Use this method to generate a ticket based on the properties of a particular alarm.
Note
DataMiner Ticketing requires a Cassandra database as well as a specific license. From DataMiner 10.0.13 onwards, it also requires an indexing database. For more information on acquiring a Ticketing license, contact the Skyline Sales department.
Caution
- DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
- DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).
Input
| Item | Format | Description |
|---|---|---|
| connection | String | The connection ID. See ConnectApp. |
| ticketTypeID | GUID | The GUID of the ticket type. |
| dmaID | Integer | The DataMiner Agent ID. |
| alarmID | Integer | The alarm ID. |
Output
| Item | Format | Description |
|---|---|---|
| GenerateTicketBasedOnAlarmResult | DMATicket | The generated ticket. |