GetTicketV2
Use this method to retrieve a specific ticket.
Note
DataMiner Ticketing requires a Cassandra database as well as a specific license. It also requires an indexing database. For more information on acquiring a Ticketing license, contact the Skyline Sales department.
Caution
- DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
- DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).
Input
| Item | Format | Description |
|---|---|---|
| connection | String | The connection ID. See ConnectApp. |
| ticketID | Integer | The ID of the ticket. |
| includeHistory | Boolean | Determines whether the revision history of the ticket is included. |
Output
| Item | Format | Description |
|---|---|---|
| GetTicketV2Result | DMATicket | See DMATicket. |