GetTicketV2

Use this method to retrieve a specific ticket.

Note

• From DataMiner 10.0.13 onwards, this method should be used instead of GetTicket (see GetTicket).
• DataMiner Ticketing requires a Cassandra database as well as a specific license. From DataMiner 10.0.13 onwards, it also requires an indexing database. For more information on acquiring a Ticketing license, contact the Skyline Sales department.

Caution

• DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
• DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).

Input

Item	Format	Description
connection	String	The connection ID. See ConnectApp.
ticketID	Integer	The ID of the ticket.
includeHistory	Boolean	Determines whether the revision history of the ticket is included.

Output

Item	Format	Description
GetTicketV2Result	DMATicket	See DMATicket.