Table of Contents

NATS services missing after reboot

Affected versions

Any version of DataMiner

Cause

This is most likely caused by antivirus software quarantining NATS binaries.

Fix

Exclude the DataMiner folders from the antivirus software as detailed under Regarding antivirus software, and then manually reinstall NATS on the DMA.

Description

After a DataMiner Agent rebooted because of Windows updates, NATS services are gone, making it impossible to start DataMiner.