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Restoring a backup onto a newly installed DataMiner Agent

If you are installing DataMiner to restore a backup coming from another machine because of e.g. a hardware migration or during disaster recovery, after the core DataMiner software has been installed (either via the DataMiner Installer v10.4 or by using a pre-installed VHD), instead of clicking Start to configure the DataMiner Agent automatically, follow the steps below:

  1. Restore the backup in the same way as for a regular DataMiner Agent. See Restoring a DataMiner Agent using the DataMiner Taskbar Utility.

  2. Stop the DMA using the DataMiner Taskbar Utility.

  3. Open the C:\Skyline DataMiner\ folder.

  4. Remove all *.lic files, if any.

  5. Start the DMA using the DataMiner Taskbar Utility.

  6. After a short while, a Request.lic file should appear in the C:\Skyline DataMiner\ folder.

  7. Contact dataminer.licensing@skyline.be and provide them with the Request.lic file.

  8. Wait until you receive a dataminer.lic file from Skyline.

  9. When you have the dataminer.lic file, copy it to the C:\Skyline DataMiner\ folder.

  10. Restart the DMA using the DataMiner Taskbar Utility.

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