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Switching from subscription mode to a perpetual license

When you deploy a DataMiner Agent using the DataMiner Installer v10.4 or by using a pre-installed VHD, your system will automatically be licensed with a Community Edition license and run in subscription mode. Part of this process involves getting a DataMiner ID, which uniquely identifies your DataMiner Agent.

If you have purchased a permanent license, follow the steps below to convert your subscription installation to a perpetual-license one:

  1. Stop the DMA using the DataMiner Taskbar Utility.

  2. Open the C:\Skyline DataMiner\ folder.

  3. Remove all *.lic files, if any.

  4. Open the DataMiner.xml file.

  5. Find the <DataMiner> tag and locate the id attribute.

  6. Note down the value in the id attribute.

  7. Start the DMA using the DataMiner Taskbar Utility.

  8. After a short while, a Request.lic file should appear in the C:\Skyline DataMiner\ folder.

  9. Contact dataminer.licensing@skyline.be and provide them with the ID and the Request.lic file.

    In your email, mention that it concerns a conversion from a subscription to a perpetual license.

  10. Wait until you receive a dataminer.lic file from Skyline.

  11. When you have the dataminer.lic file, copy it to the C:\Skyline DataMiner\ folder.

  12. Restart the DMA using the DataMiner Taskbar Utility.

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