GetTicket

Use this method to retrieve a particular ticket.

Note

• From DataMiner 10.0.13 onwards, use the GetTicketV2 method instead. See GetTicketV2.
• DataMiner Ticketing requires a Cassandra database as well as a specific license. From DataMiner 10.0.13 onwards, it also requires an indexing database. For more information on acquiring a Ticketing license, contact the Skyline Sales department.

Caution

• DataMiner Ticketing is being retired. See DataMiner functionality evolution and retirement for more details.
• DataMiner Ticketing is not supported on systems using Storage as a Service (STaaS).

Input

Item	Format	Description
connection	String	The connection ID. See ConnectApp.
dmaID	Integer	The ID of the DMA.
ticketID	Integer	The ID of the ticket.
includeHistory	Boolean	Determines whether the revision history of the ticket is included.

Output

Item	Format	Description
GetTicketResult	DMATicket	The requested ticket.