Table of Contents

Dom helper class

CRUD methods

The DomHelper class can be used in a script, protocol, or app to execute create, read, update, and delete (CRUD) actions on DOM objects.

To do so, first call the constructor of the helper, provide a callback to SLNet, and specify a module ID for which module settings have been defined. For example:

var helper = new DomHelper(engine.SendSLNetMessages, "a_module_id");

You will need to add the using Skyline.DataMiner.Net.Apps.DataMinerObjectModel; statement to include the helper class.

You can then call the Create, Read, Update, or Delete methods on the CRUD helper components of the helper.


When multiple DomInstances need processing, from DataMiner 10.4.2/10.5.0 onwards, calls are available to do so for up to 100 DomInstances in one go.

For example:

// Create a DomDefinition
var domDefinition = new DomDefinition("DomDefinitionName");

By default, a CrudFailedException will be thrown if a call fails. However, you can disable this and check if something went wrong yourself by requesting the TraceData object of the last call. This object contains all errors and warnings. For example:

// Disable the exceptions
helper.DomInstances.ThrowExceptionsOnErrorData = false;

// Do a call

// Get the TraceData and check if the last call succeeded
var traceData = helper.DomInstances.GetTraceDataLastCall();
if (!traceData.HasSucceeded())
    // Something went wrong, retrieve all DomInstance errors
    var errors = traceData.GetErrorDataOfType<DomInstanceError>();
    foreach (var error in errors)
        // Do something with the error, e.g. log it
        engine.GenerateInformation($"Error reason: {error.ErrorReason}");

    // You can also just log the complete TraceData object,
    // this will clearly show the errors, reasons and extra info

Reading DOM data

When reading DOM data using the Read(FilterElement<T>) methods, you can opt to do a single read or retrieve the results in pages. When there is a chance that a lot of records can be returned, using paging is highly recommend. This ensures that a response is not too large, as large responses can have a negative impact on performance. It also gives you the chance to make a decision in the code to abort the action without having to retrieve all records.

Read all without paging:

var fieldDescriptorId = new FieldDescriptorID(Guid.Parse("87fd760d-13cd-41f4-85b6-405beb0f777c"));
var filter = DomInstanceExposers.FieldValues.DomInstanceField(fieldDescriptorId).Equal("MyValue");

var allInstances = helper.DomInstances.Read(filter);

Read all with paging:

var pagingHelper = helper.DomInstances.PreparePaging(filter);
var allInstances = pagingHelper.GetAll();

Read page by page:

var pagingHelper = helper.DomInstances.PreparePaging(filter); // Prepare with default page size of 500
while (pagingHelper.MoveToNextPage())
    var currentPage = pagingHelper.GetCurrentPage();
    // Handle current page of data...

Multiple instances

When multiple DomInstances need to get created, updated, or deleted, we recommend calling the CreateOrUpdate or Delete methods on a DomInstance CRUD helper component with a list of those DomInstances. This feature is available from DataMiner 10.4.2/10.5.0 onwards.

For example, to create or update multiple DomInstances:

// Create or update a list of DomInstances
var createResult = helper.DomInstances.CreateOrUpdate(domInstances);

CreateOrUpdate will consider the provided DomInstances that already exist as updates. The other DomInstances will be created. Providing a mix of both is supported.


For more information and best practices for using these calls, see Processing multiple DomInstances — examples.


When designing the object model, consider if a high number of DomInstances might need to be processed quickly or need to be provisioned. If this is the case, we recommend avoiding related actions such as launching script actions and history tracking.

The number of DomInstances that can be passed to these methods is limited to 100. Since those related actions might outlive these CRUD calls, keep in mind that repeating these operations in succession can still impact the stability of the system.

Call result

When the operation fails for one of the DomInstances, the result of those calls will contain the necessary information.

  • When CreateOrUpdate is called, the result will contain a list of DomInstances that were successfully created or updated. The trace data is available per DomInstance ID.
  • When Delete is called with a list of DomInstances, the result will contain a list of DomInstance IDs that were successfully deleted. The trace data is also available per DomInstance ID.

If an issue occurs when an item gets created, updated, or deleted (e.g. validation), no exception will be thrown (even when ThrowExceptionsOnErrorData is true). The result of the call can be used to check for which DomInstances the call succeeded or failed. In addition, the trace data of that call is available and will contain the trace data for all processed DomInstances.

In case the entire operation fails (e.g. when the storage layer fails while storing the data) a CrudFailedException is thrown. If, in that case, ThrowExceptionsOnErrorData was set to false, these calls will return null and the TraceData of the last call should be checked to get more details about the issue. For information on how to implement this flow, refer to the Unexpected issue example.

Maximum number of instances

Since these calls might trigger related actions (such as launching script actions), this could cause a high load on the system when a lot of instances are involved. A limit of 100 DomInstances is set, to make sure those bulk operations are implemented with scalability in mind. When a higher number of instances need processing, these actions will need to be performed in batches.

You can also find this maximum number of instances for the CreateOrUpdate or Delete calls in the MaxAmountBulkOperation property on a DomInstance CRUD helper component.

If more items get passed, CreateOrUpdate or Delete calls will fail with a DomInstanceCrudMaxAmountExceededArgumentException, and the message of the exception will state how many items were passed.

Special methods

In addition to the CRUD methods, the following special methods are also supported on a DomInstance CRUD helper component:

  • DoStatusTransition: Used to transition a DomInstance from one status to another. See DOM status system.

  • ExecuteAction: Used to execute an action in the context of a DomInstance that was defined on a DomBehaviorDefinition. See DOM actions.


The stitching functionality makes it easier to work with a DomInstance. With this, there is no need to use the helper each time and retrieve the linked objects using an ID filter. When a DomInstance is stitched, it is possible to:

  • Retrieve the full DomDefinition object that the DomInstance is linked to, by calling GetDomDefinition() on the instance.
  • Retrieve the full SectionDefinition object that a Section is linked to, by calling GetSectionDefinition() on the Section
  • Retrieve the full FieldDescriptor object that a FieldValue is linked to, by calling GetFieldDescriptor() on the FieldValue.

When an item is not stitched, and one of the above-mentioned get methods is called (e.g. GetDomDefinition), an exception will be thrown.

There are two ways to stitch DOM instances:

  • DomHelper.StitchDomInstances(List<DomInstance> domInstances): This will stitch the given list of DomInstances by retrieving all objects from the server using the SLNet callback on the helper.

  • DomHelper.StitchDomInstances(List<DomInstance> domInstances, List<SectionDefinition> existingSectionDefinitions, List<DomDefinition> existingDomDefinitions): This will stitch the given list of DomInstances by trying to retrieve the other objects from the given lists. This is a more efficient option when you already have all necessary objects.


If stitching is used and an object cannot be found, a null value will be assigned to the related property. The DomInstance will still be marked as stitched. This way, when that property is retrieved, you can know it is not available.

For example: If the second of the two methods above is used, but the provided existingDomDefinitions list is empty, the stitching logic will not be able to find the DomDefinition object linked to the instance. When you try to retrieve the DomDefinition using the DomInstance.GetDomDefinition() method, "null" will be returned.


From DataMiner 10.1.3/10.2.0 onwards, it is possible to save attachments with the DomHelper. These are linked to a DomInstanceId. You can use the Attachments helper on the DomInstance CRUD component.

var domHelper = new DomHelper(engine.SendSLNetMessages, PermissionTestModuleId);
var fileBytes = File.ReadAllBytes("C:\MyDocuments\ImportantDocument.txt");

// Adding an attachment
domHelper.DomInstances.Attachments.Add(domInstanceId, "ImportantDocument.txt", fileBytes);

// Get the names of all attachments
List<string> fileNames = domHelper.DomInstances.Attachments.GetFileNames(domInstanceId);

// Get the content of an attachment
byte[] file = domHelper.DomInstances.Attachments.Get(domInstanceId, "ImportantDocument.txt");

// Delete an attachment
domHelper.DomInstances.Attachments.Delete(domInstanceId, "ImportantDocument.txt");
  • The size limit of the attachments is determined by the Documents.MaxSize setting in MaintenanceSettings.xml. The default value for this is 20 MB. Trying to upload a larger file using the helper will result in a DataMinerException.
  • Deleting a DomInstance will delete all attachments from the file system. The attachments cannot be recovered.
  • To view or download DomInstance attachments, read permission is required, and to add or edit them, edit permission is required.
  • To include DomInstance attachments in a custom backup in Cube, select All documents located on this DMA.
  • The attachments are synced in the DMS.