Adding comments to an alarm
At all times, you can add comments to alarm records in DataMiner Cube to communicate useful information to other users.
To do so:
Right-click the alarm in the Alarm Console, and select Add comment.
Enter the comment in the dialog box and click Add comment.
When you add a comment to an alarm, a new alarm record is created with Alarm Type set to “Comment Added”. The comment itself is stored in the Comment field (along with your username and the timestamp).
There are several ways you can view comments on an alarm:
Right-click the alarm in the Alarm Console, and select View comment.
Add the column Comment to the Alarm Console. See Changing the column layout in an alarm tab.
Open the alarm card to read the comments at the bottom of the details pane. See Alarm cards.
Note
It is not possible to add comments to alarms that have already been cleared. However, you can still view any existing comments on such alarms.