Software support life cycles
DataMiner support life cycle policy
| Version | New features until | Regular updates until | Supported until | Limited support until | Not supported from |
|---|---|---|---|---|---|
| 10.4.x | 15 Nov 2024 | 21 Nov 2025 | 26 Feb 2027 | 25 Feb 2028 | 25 Feb 2028 |
| 10.3.x | 17 Nov 2023 | 15 Nov 2024 | 27 Feb 2026 | 26 Feb 2027 | 26 Feb 2027 |
| 10.2.x | 18 Nov 2022 | 24 Nov 2023 | 28 Feb 2025 | 27 Feb 2026 | 27 Feb 2026 |
| 10.1.x | - | 18 Nov 2022 | 23 Feb 2024 | 28 Feb 2025 | 28 Feb 2025 |
| 10.0.x | - | 17 Dec 2021 | 24 Feb 2023 | 23 Feb 2024 | 23 Feb 2024 |
| 9.6.x | - | - | 25 Feb 2022 | 24 Feb 2023 | 24 Feb 2023 |
Legend:
- New features: Monthly feature release track with all the latest new features, fixes, and security updates (main release cumulative updates also available without new features as part of main release track).
- Regular updates: Monthly cumulative updates containing all fixes and security updates as part of main release track.
- Supported: Security updates and critical bug fixes only (as required).
- Limited support: Online technical help without software updates for fixes, security updates or features.
- Not supported: No more support is available.
Tip
DataMiner functionality evolution and retirement
Important announcements about the latest changes to DataMiner core functionality and behavior.
| Item | Current status |
Detail | Future status |
|---|---|---|---|
| Asset Manager | End of Engineering | Module is being retired. | End of Life to be confirmed |
| Legacy Correlation Engine | End of Engineering | Module is being retired. Note that this only applies to the legacy System Display Correlation engine | End of Life as of DataMiner version 10.5.x (Q4 2024) |
| Jobs app | End of Engineering | Module is being retired. | End of Life as of DataMiner version 10.5.x (Q4 2024) |
| Ticketing app | End of Engineering | Skyline is researching a replacement for this module. | End of Life to be confirmed |
| Annotations | End of Life | From DataMiner version 10.3.x (Q4 2022) onwards, Annotations should no longer be used. | End of Life |
| Legacy Reporter & Dashboards | End of Support | Module is being retired and replaced with the new DataMiner Dashboards app. | End of Life as of DataMiner version 10.4.x (Q4 2023) |
| Web Services API v0 | End of Life | From DataMiner version 10.1.5 onwards, version 0 of the DataMiner Web Services API is disabled. Users will be required to port any reliant applications to use Web Services API v1. | End of Life |
| XML storage of SRM resources and profiles | End of Life | From DataMiner 10.4.0/10.4.1 onwards, SRM resources and profiles must be stored in the indexing database instead of in XML. | End of Life |
Status overview:
- End of Engineering: Feature will no longer be updated, but will still be supported.
- End of Support: Feature will no longer be updated and no longer be supported.
- End of Life: Feature or compatibility will be removed.
Note
For information about functionality in soft launch that is retired, refer to Overview of soft-launch options.
Third-party software support life cycle
| Item | Current status | Detail | Future status |
|---|---|---|---|
| Support for MSSQL as local database | End of Life as of DataMiner 10.3 (Q4 2022) | Feature will no longer be supported. We recommend moving to Storage as a Service or Cassandra. | End of Life as of DataMiner version 10.3.x (Q4 2022) |
| Support for MySQL as local database | End of Support as of DataMiner 10.3 (Q4 2022) | Existing features will work, but some new features will require Storage as a Service or Cassandra and OpenSearch/Elasticsearch. | End of Life to be confirmed. |
| Support for Cassandra database on Windows OS | End of Support as of Cassandra 4.x (Q3 2021) | Cassandra no longer supports Windows as its operating system from version 4.x onwards. Up to DataMiner 10.4.x, support is provided for Cassandra databases on Windows up to Cassandra version 3.11. We recommend moving to a Linux system, using Ubuntu LTS. | |
| Support for Amazon Keyspaces Service, Azure Managed Instance for Apache Cassandra Service, and Amazon OpenSearch Service | End of Support as of DataMiner 10.3.0 [CU8]/10.3.11 | Feature will no longer be supported. We recommend moving to Storage as a Service. Note that using a self-hosted OpenSearch database remains supported. | |
| Support for DataMiner Cube running in Internet Explorer/Edge in IE compatibility mode (XBAP) | End of Engineering | Existing features will work, but some new features will only be supported in the DataMiner Cube desktop app. | End of Life as of DataMiner version 10.3.x (Q4 2022) |
| Support for Visual Studio 2015 | End of Life as of DIS 2.35 | DIS will no longer be compatible with this Visual Studio version. | |
| Support for Visual Studio 2017 | End of Life as of DIS 2.41 | DIS will no longer be compatible with this Visual Studio version. |
Status overview:
- End of Engineering: Feature will no longer be updated, but will still be supported.
- End of Support: Feature will no longer be updated and no longer be supported.
- End of Life: Feature or compatibility will be removed.
Note
For all supported DataMiner versions, we support all Windows versions that Microsoft currently supports.