Troubleshooting procedures

Troubleshooting basics:

• Collecting DataMiner Cube memory dumps

• Collecting data to report an issue to Technical Support

For troubleshooting related to specific topics:

• Troubleshooting – Cassandra

• Troubleshooting – DaaS

• Troubleshooting – Dashboard Gateway

• Troubleshooting – dataminer.services

• Troubleshooting – NATS (BrokerGateway-managed NAS/NATS architecture)

• Troubleshooting - Legacy NATS (SLNet-managed NAS/NATS architecture)

• Troubleshooting – Indexing database

• Troubleshooting – SAML issues

• Troubleshooting – Skyline DataMiner SDK

• Troubleshooting - SLScripting

• Troubleshooting – STaaS

• Troubleshooting – User-Defined APIs

• Troubleshooting – web

Other troubleshooting procedures:

• Keeping a DMA from running out of disk space

• Manually removing old alarms from an Elasticsearch cluster

• Re-registering DataMiner services and DLLs

• 'Sharing dashboard' window does not disappear